We do not compare brands — we compare approaches. Agencies usually pick one of three, and each of them costs differently: in subscriptions or in hours.
14-day trial · Plans from €5 a month · yearly billing −20%
Approaches
Three columns, not three products
You will not find names here. The question is not which tool is better, but how many places your team has to keep open to get one job done.
A separate tool for each part
One subscription for client feedback, another for uptime monitoring, a third for speed and SEO audits. Each works well in its own field. Together they are three invoices, three panels, three user lists and three places to look for history.
By hand
The client sends a screenshot by email or chat, and once a month somebody on the team walks through the pages manually. There is no subscription — the bill arrives in hours, and part of the checks simply never happen.
Bugzio
One line of script on the site, one panel and one invoice per workspace. Bug reports with their technical context, 14 monitoring and audit services, and the history of every project in one place.
The columns describe approaches, not specific products — we do not use competitors’ names.
The bug report
What the developer actually receives
The same bug, reported two ways. What separates them is how much a developer has to reconstruct before starting work.
A report by email By hand
“The button doesn’t work” and a photo of the screen taken with a phone.
Unknown browser, unknown screen size, no exact address.
The console error has to be asked for separately — if the client even knows where to look.
The steps before the bug have to be reconstructed from memory.
Three or four emails go back and forth before the work can start.
The report reaches an inbox, but no task has been created — somebody has to do that by hand.
A report from the widget Bugzio
An annotated screenshot with arrows and blurred sensitive fields.
The full URL, browser and version, operating system, screen and window size.
Console logs, JavaScript errors and failed network requests.
A step timeline of what happened before the bug — the reproduction steps, ready-made.
A task in the developer’s own tool, and with ClickUp the mapped fields stay in step both ways.
The developer starts with the fix, not with “which browser?”
Point by point
Side by side, one table
The two left columns are approaches, not products. The right one is what is built in here.
Criterion
Separate tools
By hand
Bugzio
Bug reports
What the developer receives
Depends on the tool; technical context often lives in another system
A screenshot and a free-form description
Screenshot, console, network, URL, browser and steps in one record
Who may report
Often tied to the number of paid users
Anyone who can write an email
Unlimited reporters, free — the client creates no account
Languages for the reporter
Usually English
Whatever the team speaks
6 languages in the widget and the panel
Monitoring and audits
Uptime, speed, SEO, security
Separate tools and separate subscriptions
Checked by hand, when somebody remembers
14 services included in the same panel
Bug reports and monitoring history in one place
Commercially
Number of subscriptions
3 or more
0 (you pay in hours)
1
Pricing model
Often per user
Per hour worked
Per workspace; an extra panel user is €5 a month
White-label for the client
Usually only on the most expensive plan
Not applicable
On the Agency plan: widget, panel and your own domain
Setup
One per tool
Nothing to set up — and nothing to automate
One line of script, about 5 minutes
The table scrolls sideways →
The Bugzio column shows our own plan limits; the full plan-by-plan breakdown is on the pricing page. The other two columns describe a typical situation, not a specific product.
Honestly
When we are not the right choice
Two cases where we would send you elsewhere ourselves.
Not us
If you need one thing very deeply
If your team needs only product analytics, only load testing, or only error tracking with millions of events a day, a specialised tool will go deeper. We go wide — everything around one website in one place.
Not us
If procurement demands certificates
We do not have SOC 2 or ISO 27001 yet, and we are not promising them “soon”. What we do and do not have is written out in full on the security page
First, look at how things stand today
Free tools, no sign-up: enter a domain and see what our monitoring sees. Together with them our system has already run more than 48,000 automated checks.