Feature

See the bug through the reporter’s eyes

The text says what is broken. The replay shows how it got there. Bugzio attaches a recording of the last seconds of DOM activity, optional screen video with voice, and a step timeline.

No payment card · Unlimited reporters · Interface in 6 languages

Why it matters

“Cannot reproduce” is the most expensive answer

A bug nobody can reproduce does not get fixed — it gets postponed until someone complains a second time.

How it goes today

  • The reporter does not remember the exact order of actions.
  • The problem only shows up after one specific sequence.
  • A screenshot shows the consequence, not the cause.
  • The conversation about how to reproduce it takes longer than the fix.

With Bugzio

  • The last seconds of DOM activity play back in the panel like a video.
  • A screen recording with system audio and voice narration on one track.
  • Automatically extracted keyframes, for when there is no time to watch.
  • The click and navigation timeline as text you can paste into a task.

The result: reproduction steps do not have to be guessed — they are already in the report.

What you get

What you can watch

Each layer works on its own. If the browser refuses one of them, the rest of the report is unaffected.

DOM replay

A rolling buffer of roughly 20 seconds of page changes, pointer movement and scrolling. In the panel it opens as a player with pause and a timeline — it is a DOM recording, not a video file.

Screen video

Up to one minute at 15 frames per second. The reporter chooses what to share in the browser’s own picker; while recording, the widget hides itself so it does not get in the way of reproducing the bug.

Voice narration

Microphone and tab audio are mixed into a single audio track, so both actually play back. Voice can also be recorded on its own, without video — often it is faster than typing.

Keyframes from the video

When the recording stops, keyframes are extracted from it automatically and attached to the report as images. They can be scanned in a single glance.

The recording survives navigation

The recording is saved inside the browser every three seconds. If the reporter navigates away mid-capture, the next page load offers to attach the part that was already recorded.

Step timeline

Clicks and navigations as a list next to the video. It is readable even for someone who does not watch the replay, and it feeds the reproduction steps the AI writes.

Nothing leaves the browser on its own

The reporter starts the screen and voice recording themselves, and screen sharing goes through the browser’s own dialog. The DOM buffer lives only in the browser and reaches the server only once the report is sent.

The replay opens on the report itself

Video, keyframes and the timeline sit in the same view as the description and the console — nothing to hunt for in another tool.

app.bugzio.com/lab/issues/42
A Bugzio report with the session replay and the steps

How it works

How the recording gets into the report

The reporter does not need to know what session replay is. They just report a bug.

The widget records in the background

The DOM buffer runs from page load and constantly overwrites itself, so only the last seconds are ever kept.

The reporter chooses what to attach

A screen recording or voice — if they want to. Without either, the report still goes out with the screenshot and the console.

You watch it in the panel

Replay, video, keyframes and steps are in one report view together with the technical data.

Stop guessing how to reproduce a bug

Session replay and video are on the Studio and Agency plans. Try it for 14 days.

No payment card · Unlimited reporters · Interface in 6 languages